Privacy Policy

1. Introduction

Qik Sign ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electronic signature service.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read and understood this policy. If you do not agree with our policies and practices, do not use our service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly when you:

• Create an account (name, email address, company name).
• Use our service (documents, recipients, signature data).
• Contact our support or sales teams.
• Respond to surveys or communications.

2.2 Information Collected Automatically

When you visit our website or use our service, we may automatically collect:

• Usage data (pages visited, features used, time spent).
• Device and browser information.
• IP address and general location data.
• Cookies and similar tracking technologies as described in our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our electronic signature service.
• Process transactions and send related communications.
• Respond to your inquiries and provide customer support.
• Send technical notices, updates, security alerts, and administrative messages.
• Monitor and analyze usage trends to improve user experience.
• Comply with legal obligations and enforce our terms.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics).
• Legal requirements: If required to do so by law or in response to valid legal requests.
• Business transfers: In connection with a merger, acquisition, or sale of assets.
• Consent: With your consent or at your direction.

See our Subprocessors page for a list of third-party service providers.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure. For more details, see our Security Center.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. Upon account closure, we retain data in accordance with our data retention policy and legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing of your data.
• Data portability.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at privacy@qiksign.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers as required by applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated revision date.

10. Contact

If you have questions about this Privacy Policy, please contact us at privacy@qiksign.com.